FAQ for freelances of enligne-ch.com in Switzerland
Frequently asked questions concerning freelances on enligne-ch.com
For how long does the Platform exist ?
The consulting firm that created the website exists since 1996.
The internet Platform Enlign started in 1999 to support the needs of the firm's clients. It then took off progressively. The consulting firm that created Enligne has been exclusively managing the website since 2004.
What's the daily number of visitors of your websites ?
Combined, all our websites are visited by more than 300 000 persons every day.
It is complicated to know how many visitors each website receive:
- In most cases, a visitor goes from one website to another. This visitor should be attributed to one of those websites in particular and we don't have this particuliar option.
- If we multiply the number of visitors by the number of visits of each website, we would obtain gigantics figures that wouldn't quite represent reality.
Can I partially fill in the registration form and complete it later ?
You must completely fill in the form and carefully follow the given instructions.
Take the time to complete the form correctly : your image is at stake.
All registrations containing “CV coming soon”, “CV on demand” or any similar phrase indicating that the CV is not complete, are deleted automatically.
Can I make several registrations ?
You can make only one registration as a job seeker, one registration as an internship seeker, and one registration as a freelance.
The registration as job seeker has to be clearly presented as a job demand.
The registration as internship seeker has to be clearly presented as an internship demand.
The registration as freelance worker has to be clearly presented as a description of freelance worker
A job demand must not be presented as an internship demand too, because we consider that it would represent unfair competition for internship seekers.
And this also works the other way : an internship demand must not be presented as an eventual job demand because the employer will automatically favour an internship which is not in the demander’s interest.
A job or internship demand in a freelance expert’s presentation form will automatically be deleted.
I just registered but I can’t find my CV on your website. Why?
You carefully followed the instructions but you can’t find your CV on the website.
There may be several explanations:
- Your CV has not been validated yet: all CVs are humanly controlled before being posted on the website. If you respected all instructions indicated in the form, your CV will be accepted. If not, it is deleted without further notice.
- Besides, the website is updated 4 times a day. Your CV may not have been published yet because the update of the website is not finished.
- Your CV has been accepted but is not published in the website where you are seeking it because it doesn’t contain the corresponding keywords. In that case, add the appropriate keywords in the “Title” field in order that your CV appears on the targeted websites.
-Our system contains 3 different databases: job seekers, internship seekers, and freelance workers. Make sure that you are looking for your CV in the right category
Caution ! When updating or bringing changes to your CV, it appears off-line the time it is controlled again and validated.
Besides, your CV may have been removed from our website:
Either you made an online demand for removal of your CV (voluntarily or by mistake).
Or we deleted your CV because we estimated that it didn’t respect our requirements, in spite of all instructions given in the form. In that case, your CV has been deleted during the control process (automatically or manually).
If you think that your CV has not been saved in any of our databases, you can register again by making sure that you carefully followed the instructions.
How can I update my CV ?
There are different ways to access the update form allowing you to bring changes to your CV:
By using the link contained in the confirmation e-mail you received after you registered.
By using the link in the e-mail alerts you receive.
By using the identification form, whose link is at the bottom of every page, to access the update form
Why do you insist on updating of the CV ?
Every time you update your CV, its date is changed, which has two main consequences:
It allows employers to make sure that you are still seeking a job as your CV appears to be recent.
It allows your CV to have a better referencing on our websites (it will appear approximately among the 10 most recent CVs). The more your CV is recent, the more it has chances to be seen by employers.
The visit numbers of a CV decrease overtime if it's not updated on a regular basis.
When and how many times should I update my CV ?
You should update your CV once a week.
It is essential to update your CV on a regular basis. However, do not forget that after being updated, your CV will be offline for a few hours during which the CV will be controlled and the website updated.
Why can’t I indicate the name and contact details of my references ?
In compliance with the French law on “Information Technology and Civil Liberties”, we can not publish any person’s contact details or names without his or her express agreement.
Besides, by indicating phone numbers or e-mail addresses, the person in question might get spammed or disturbed by phone calls (which already occurred).
Why do you recommend not to indicate our current employer’s name ?
We recommend not to indicate your current employer’s name in your CV because you risk to let him know (directly or indirectly) that you intend to leave the company.
You can however give information about the kind of company you are working in, without giving its name (eg: from…till today: in charge of…, in an important company specialized in…)
If you give any indications about your current employer, you take the responsibility for it.
How can I remove my CV ?
There are different ways to access the form allowing you to remove your CV from our websites:
By using the link contained in the confirmation e-mail you received after you registered.
By using the link in the e-mail alerts you receive.
By using the link at the bottom of the website’s homepage (this solution is not effective immediately; it can take several hours until your CV is completely removed, especially on week ends, holidays and outside business hours).
How does your assignements detection service work ?
Various companies reach to us to find freelance experts.
During a phone conversation with the contractor, we check that the assignment is authentic and serious before posting it on our websites.
We the send e-mail alerts to freelances registered in our database to inform them about the new offer.
When a freelance is interested in an assignment, he has to fill in the form below the offer.
Once he validated the form, he will be redirected to a page displaying a contract containing the information he previously entered.
He has to print, sign and send us the contract by fax.
He can then click on the Debit Card logo on the contract and followthe instructions to get a payment authorisation.
Once we received the signed contract and the payment, we call the contractor to make sure the assignment is not out of date.
As soon as we get his confirmation, we debit the online payment and send him the contractor’s contact details by e-mail as well as an invoice.
If the assignment is out of date, we inform the freelance by e-mail and cancel his payment.
Is the registration for freelance workers free of charges ?
You can register for free on our website as a freelance worker.
You only pay to get in touch with the contractors of assignments you’re interested in.
How can I make sure an assignment I saw on your website is still topical ?
If the assignment offer is still online, it is in theory still topical.
As soons as we have your signed contract and your payment autorisation, we will make a final verification by the contractor.
If the contractor confirms that his assignment offer is still topical, we debit your payment.
When an offer is out of date, it is removed from our websites and we cancel your payment.
Why don’t you check the topicality of the assignment before we proceed to the payment ?
We observed that by using this method, there was still a possibility that the assignment becomes out of date between the moment we make the verification and the time we receive your contract and payment.
That is why we established this procedure which is in your interest.
I am a job seeker and I intend to set up as a freelance worker. Can I subscribe to your service dedicated to freelances ?
In theory, our service is exclusively dedicated to freelances.
You are seeking a job and plan to become a freelance worker. You wish to launch your freelance business by using our service.
You can register in our job seeker database and, at the same time, in our freelances database. However, your two registrations have to be different from one another : as a freelance, you need to make a presentation of your services instead of a simple CV .
If your subscription as a freelance is presented as a job demand, it will not be saved in our database.
We remind you that each one of our services is different and has its own rules. NO exemption will be granted as for the application of our rules.
In particular : we are remunerated by freelances for detecting assignments for them whereas the service we provide to job seekers is free for them.
Our function is the same as a commercial agent that a freelance needs to hire for finding contacts.
What is your service of assignments detection meant for ?
The service of assignment detection was created in response to the needs of the founder of the website, who at the time, was a consultant. He mandated a telemarketing company to find contacts for company heads.
The contacts were not very qualified : company heads accepted to receive consultants without having an actual need.
The contacts were also expensive: around 210€ (exclusive of tax) for a non-qualified contact.
The key of success is the ability to commercialise while being on an assignment. That is why a solution has been carried out, allowing to commercialise at lower cost and without loosing too much time.
That is how the service of assignments detection has been created. Contractors come to us to with a real need. We sell the contact to the consultant who feels more capable of filling the assignment.
Before selling the contact, we make sure that the assignment has not been filled yet. We sell the contact to 3 consultants maximum. The price of the contact has been set at one third of the price we used to pay for a less qualified contact.
This service allows consultants to fill their assignment while commercialising their services in parallel, without having to do canvassing, which is the most difficult and risky part of the activity.
I am currently employed in a company. Can I register on your website ?
You currently have a job but you intend to leave the company.
You can register on our websites.
- Do not indicate the name of the company you’re working in or any name of members of the company. Be careful not to leave any indication which would allow to identify you. In case of failure to respect these instructions, you would have to take responsibility for the consequences.
- Answer to all the requests of offerers: if you do not answer, we will delete your CV.
I saw a post on a search engine but I can not find it again on your website. Why?
Our websites are constantly updated by users, offerers, seekers, and ourselves.
The main search engines save or update close to 100,000 pages a day.
The various search engines permanently store hundreds of millions of pages from our websites.
When a post is removed from our websites, it may not immediately be taken into account by search engines.
That is why it still appears on search engines but not on our websites anymore.
Ed. note: We acknowledge the efficiency of most search engines which need 4 to 72 hours to detect changes saved on our websites.
Why do I not receive e-mail alerts ?
There can be several reasons why you do not receive any e-mail alerts:
We didn’t receive any offer corresponding to your profile yet => we are terribly sorry and ask you to be patient
We received offers but the keywords you entered in your presentation are misspelled or do not correspond to the offers => Bring the necessary changes to your presentation (in the fields “Title”, “Job or function sought”, etc)
You entered a wrong e-mail in the registration form or another e-mail address which you do not consult => check again the e-mail address you entered in your form.
Why do you insist on the importance of the spelling ?
Spelling has never been as important as today.
In the last century, unless it was published, a written document only had a few given readers who, most of the time, just were the recipient of a letter.
Now, with the internet, mass publications and researches have become much easier.
What do a good spelling and a correct presentation demonstrate? Nothing in particular.
What does a poor spelling (conjugation, grammar, syntax, punctuation…) demonstrate ?
A lack of culture or knowledge
A lack of organization or structure
A poor capacity of concentration
Disrespect towards the reader
A careless attitude
The list is long and non exhaustive.
Besides, the researches made by employers correspond to a chain of characters, and misspelled words contained in your CV will not match the researches and thus, not be found.
We perfectly understand that everyone does not have the same educational level for various reasons beyond their will, but it is your image and future which are at stake.
So proofread your presentation and have it proofread.
Direct links towards articles on our websites about the importance of spelling
How can I optimize the referencing of my CV on the websites ?
We highly advise you to optimize the referencing of your CV on our websites.
To this end, there are various essential elements to take into account: the spelling, the number and relevance of keywords, the comparison to other profiles of the database, and the updating of your post.
- Spelling : for example, an assistant mispelling her function and writing « assitant » (around 300 occurrences in our databases) will not be posted on “assistants.enligne-fr.com” as it will not be recognized as a keyword.
- Increase the number of keywords: the form contains several fields allowing you to describe your current activity and the kind of job you search, and gives you the possibility to put a title on your post. Use these different fields to enter various keywords (try to think about the vocabulary en employer may use when searching profiles like yours).
- Use appropriate keywords: try to use relevant and precise keywords, and avoid using abbreviations and acronyms. For example, use “Human resources” rather than “HR” which is not relevant enough, as it can be contained in several other acronyms; be as precise as possible. Besides, do not enter what you are not looking for, as it will appear in the field as a keyword and be taken into account in search engines. Never enter “any job” or “whatever” if you can not choose among many possibilities; rather enter all functions you would accept to fill (an employer never enters “whatever” in search engines when looking for a profile).
- Compare your CV to those of your “competitors”: look at CVs of similar profiles, how they’re structures, but without copying them. Use the anonymous search engines meant for employers, enter the keywords corresponding to the job you seek, and compare your CV to the others appearing in the list of results (try to do this 24 hours after your registration and bring eventual changes to your CV. You can repeat this operation every day to improve your CV).
- Update your post on a regular basis: every time you update your CV, it will figure again among the 10 most recent CVs. We recommend you to update your CV once a week.
All CVs on the websites’ homepages, the lists of applicants and the results of search engines are presented by chronological order, with the most recent ones (or updated most recently) appearing first.
Most of the time, employers select their profiles in the first page of results, which displays the 10 first CVs.
I do not have any e-mail address. How do I proceed?
You do not have any e-mail address and you wish to use our services (for an offer or a demand).
You need a valid email address to use our services as you will receive essential information for your registration.
There are several free services allowing you to create an email address on which you can receive emails using any browser.
Gmail: Google's webmail
Hotmail: Hotmail's webmail
Yahoo.com: Yahoo's Webmail (warning : there are frequently sending problems)
Laposte.net: La Poste's webmail
This is a non-exhaustive list.
It occurs that we notice some functioning problems with the providers of these services. When it occurs, it will be indicated here.